Privacy Policy

Effective Date: April 2, 2026

Introduction

Hydro Heroes ("we," "us," or "our") operates the website hydroheroesvt.com and provides window washing and car detailing services in Vermont and New Hampshire. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

When you request a quote, contact us, or use our services, we may collect:

• Your name
• Email address
• Phone number
• Property or vehicle information related to the service
• Service address or location
• Any additional information you choose to provide in messages

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source
• Device type and operating system

Cookies and Tracking Technologies

We use cookies, Google Analytics, and Google Ads tracking (Google Tag) to understand how visitors use our website and to measure the effectiveness of our advertising. These tools may collect data such as your browsing behavior, demographics, and interaction with our ads.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests and inquiries
• To schedule and provide our services
• To communicate with you about your service, including confirmations and follow-ups
• To improve our website and user experience
• To run and measure advertising campaigns
• To comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party tools and platforms (such as email services or analytics providers) that help us operate our business
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us at hydroheroesvt@gmail.com.

Third-Party Links

Our website may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: hydroheroesvt@gmail.com
• Phone: (802) 359-2336