Please read these terms carefully before using our services.
By accessing or using the Hydro Heroes website (hydroheroesvt.com) or by booking any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use our website or services.
Hydro Heroes provides professional window washing and car detailing services in Vermont and New Hampshire. Our service offerings include but are not limited to:
Service availability, pricing, and scheduling are subject to change at our discretion. We will always communicate any changes to confirmed bookings directly with the customer.
Quotes provided through our website or by phone are estimates based on the information you provide. Final pricing may vary based on the actual condition, size, and scope of the job upon inspection. We will communicate any price adjustments before beginning work.
Submitting a quote request does not create a binding agreement. A service agreement is formed only when both parties confirm the appointment and pricing.
We do our best to accommodate your preferred schedule. Once an appointment is confirmed:
To ensure we can perform our services effectively, customers agree to:
Payment is due upon completion of services unless otherwise agreed upon in writing. We accept common payment methods as discussed during booking. Failure to provide payment may result in the inability to book future services.
We stand behind the quality of our work. If you are not satisfied with the results, please contact us within 48 hours of service completion. We will work with you to address any concerns, which may include a re-service at no additional charge.
The satisfaction guarantee applies to the quality of the cleaning service performed and does not cover pre-existing damage, stains that cannot be removed, or conditions beyond our control.
Hydro Heroes takes great care with your property. However, we are not liable for:
If any damage occurs during our service due to our negligence, we will work with you in good faith to resolve the issue. Our total liability shall not exceed the amount paid for the specific service in question.
Hydro Heroes carries general liability insurance to protect both our team and our customers. If you have questions about our coverage, please contact us.
All content on the Hydro Heroes website — including text, images, logos, graphics, and design — is the property of Hydro Heroes and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
By using our website, you agree not to:
Our website may contain links to third-party websites or services. We are not responsible for the content, terms, or privacy practices of those third-party sites. Visiting external links is at your own risk.
These Terms are governed by and construed in accordance with the laws of the State of Vermont, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the courts of the State of Vermont.
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes acceptance of the new Terms.
If you have any questions about these Terms of Service, please contact us: